Report a Streetlight Outage

CWLP relies on our customers to help us identify streetlights that are out or otherwise in need of repair. Please use the form below to report any streetlight outages or issues of which you are aware. We will investigate and resolve the problem as quickly as possible. On a typical schedule, when higher priority emergency work, such as for power restoration or post-storm repairs are low, standard repairs can be completed within two weeks. Repairs that require underground work may take multiple weeks for completion.

Note, you may also report streetlight trouble to our 24-hour Electric Trouble Line at 217.789.2121 or contact this department for status of streetlight repair.

You are not required to provide your name and contact information, but it could be helpful in case we need additional information from you.

Streetlight Outage Form

What kind of streetlight problem would you like to report?

The light is out

The light is dim

The light is not cycling on and off properly

The light fixture is damaged

Other

What is the location of the light(s) in question?

It is very important for you to be as precise as possible in reporting the location of the streetlight(s) in question because repairs are made during daylight hours when our crews cannot tell whether or not a light is working. When providing the location of the light(s), please give us any and all of the following applicable information: the address of the building or buildings nearest the light; the side of the street the light is on; and, if it is a corner light, the corner (for example NW or SE) on which it is located.

Pole Tag Number:

How can we get in touch with you?

Name:

Dayime Phone:

Email:

Other Comments: