BECOME A CWLP PROJECT RELIEF CONTRIBUTOR
For as little as $1 a month, you can help a Springfield neighbor.
[Illustration of CWLP circular seal with the Springfield flag symbol—a blue flag with a red star—inside a gold ring reading “City Water Light and Power Springfield, IL.”]
Dear CWLP Customer,
Each year a number of Springfield families have trouble paying their basic household bills. Things can get even tougher during the winter when home heating costs are added in.
Through Project RELIEF, you can add $1 or more to your monthly CWLP bill to help other families during the winter heating season with their CWLP bill. It’s easy. All you have to do is complete the form on the back of this page and return it with your next bill payment or sign up online via CWLP.com. You can also make a one-time donation of any amount and send your check or money order to:
Project RELIEF
Fifth Street Renaissance
1315 N. 5th Street
Springfield, IL 62702
[Illustration of a teal mailbox with the flag raised, placed next to the mailing address.]
Fifth Street Renaissance is the local social service agency that administers the Project RELIEF program.
[Illustration of QR code linking to more information about Project RELIEF.]
100% of contributions will be used to help CWLP customers cover a portion of their winter CWLP bill.
Bill Insert Description P2
I’D LIKE TO DONATE!
Sign up online at CWLP.com or return with your CWLP bill.
Add the following amount each month to my CWLP bill for Project RELIEF.
(Please make your minimum donation $1)
$__._
I already participate but would like to increase my monthly donation to:
$__._
I would like to make a one-time contribution of:
$__._
(send check or money order to Fifth Street Renaissance)
Your Name __________________________
Address _____________________________
City/State/ZIP ________________________
Signature ____________________ Date ______
Office Use: Account #
Return with your next CWLP bill or mail to:
Project RELIEF, CWLP Customer Service Office, Municipal Center West, Springfield, IL 62701.
Your contribution is tax-deductible.
Who Can Qualify for CWLP Project RELIEF?
To qualify for Project RELIEF assistance, you must have:
a total household income for the previous 90 days of no more than 150% of the Federal Poverty Guidelines (see the table below); applied for help from LIHEAP (217-535-3120); a past-due CWLP bill; not received Project RELIEF assistance in 2025-2026; and exhausted all other assistance sources. You may also be required to cover a portion of your past-due CWLP bill.
Household size: 1 - Max. 90-day gross income: $5,985
Household size: 2 - Max. 90-day gross income: $8,115
Household size: 3 - Max. 90-day gross income: $10,245
Household size: 4 - Max. 90-day gross income: $12,375
For households with more than four people, add $2,130 to the 90-day maximum for each additional person.
If you would like to participate in CWLP Project RELIEF, the first step in applying to the program is to call 217-789-2414 on December 1 or soon thereafter.
If you meet the minimum eligibility requirements, you will be scheduled for an appointment with Fifth Street Renaissance.
