Bill Insert Description P1
[Illustration background is white with light blue lines creating graph like squares. Dark blue banner with the words 'Improving Service To You' followed by four gold arrows pointing to the right]
[Illustration of text bubble with black shadow outline around bubble and has a small red dot in the top left corner. inside text bubble reads 'New Bill Print!']
[Illustration of partial new bill layout design; top left dark blue banner with angled end, has CWLP seal logo on left side then reads 'CITY WATER, LIGHT & POWER', next line; 'The municipal Utility For Springfield, Illinois', next time; CWLP.com 300 S. 7th St. Springfield, IL. 62702; underneath is a short angled red banner next to a dot and line surrounding the dark blue banner above]
[Illustration of mock bill details]
Account Number: 070996XXX
Customer Number: 00321xxx
Service Address: 12 Public Power LN SPRINGFIELD IL 62702
[Illustration thin dark blue banner with the words 'Summary (Details on Reverse)]
Billing $463.46
Late Payment Penalty $1.50
Payment - Thank you $150.00CR
Balance Forward $314.96
[Illustration top right, blue letter CWLP logo with red star swoosh]
Amount Due: $150.00
Due Date: 06/17/25
Billing Date: 05/27/25
[Illustration of dark blue banner that reads 'Contact Us 217-789-2030; Hours Monday - Friday 7:30 a.m. to 5:00 p.m.]
Online Account Management
Move, Stop, Transfer,
Online Chat at my CWLP.com
[Illustration of black and white QR code]
[Illustration of myCWLP logo with blue letters and red swoosh and star]
[Illustration to right side of text bubble with black shadow outline]
inside text bubble reads "This month we present an enhanced bill print for easier reading and better organization of bill service details
- Summary of Services & Details
- New Logo
- New Usage Charts
- Important Notices
- QR Codes & Contact Info
[Illustration of CWLP letter logo with letters in dark blue with a red swoosh and star above letters]
Bill Insert P2
[Illustration background is white with light blue lines creating graph like squares. Dark blue banner with by four gold arrows pointing to the left followed by the words 'New Billing Detail']
[Illustration on left side showing a mock up of ‘Water Usage for the Last 36 months (units) mock chart showing the years 2023 in blue, 2024 in yellow, and 2025 in green with all years graphed on chart in a line and dot model. Mock chart displays units on left going up, and months across the bottom]
[Illustration on left side showing a mock up of ‘Electric Usage for the Last 36 months (kW/h) mock chart showing the years 2023 in blue, 2024 in yellow, and 2025 in green with all years graphed on chart in a line and dot model. Mock chart displays kW/h on left going up, and months across the bottom]
[Illustration of text bubble with black shadow outline around bubble and has a small red dot in the top left corner. inside text bubble reads ‘New usage charts showing electric and water usage over three years. *also available at myCWLP.com']
[Illustration of text bubble with black shadow outline around bubble and has a small red dot in the top left corner. inside text bubble reads 'Interested in paperless? Sign up at myCWLP.com Select E-bill setup']
[Illustration of text bubble with black shadow outline around bubble and has a small red dot in the top right corner. inside text bubble reads 'Back of bill has detailed breakdown of services plus QR codes and helpful contact information']
[Illustration of mock backside of new bill details by service]