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HOW TO READ YOUR RESIDENTIAL CWLP BILL

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As of January 1, 2014, all CWLP bills are at least 2 pages long, with the first page(s) containing information about CWLP-related billing and the last page containing information about fees collected by CWLP for other City departments or local governmental agencies. The total current billings for both CWLP-related and other agency-related fees, along with any net balance forwards (debits or credits), are totaled on the final page to determine your total bill amount.

Move your mouse over the sample residential bill pages below. When the pointing hand appears over a specific item, clicking on that item will take you to an explanation.

Page 1
Sample CWLP residential bill Billing Date. The date your bill was issued appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Billing Date. Account Number. Your account number appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Account Number. Amount Due. The amount due this month appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Amount Due. Amount Enclosed. Space to fill in the amount you are enclosing with your bill payment appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of the Amount Enclosed space. Due Date. The due date of your bill payment appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Due Date. Billing Address. Your billing address appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Billing Address. Service Address. Your service address appears here on the top portion of your bill. Clicking here will take you to a detailed explanation of Service Address. Please return the top portion of the bill with your payment. The part of the bill above this instruction should be returned to C W L P with your payment. Account Number. Your CWLP account number appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Account Number. Service Address. The service address appears here in the top portion of the bill. Clicking here will take you to a detailed explanation of Service Address. Last Payment Amount. The amount you last paid C W L P appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Last Payment Amount. Last Payment Received On. The date your last payment was received appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Last Payment Received On. Type of Service. Each type of service you receive from C W L P is listed here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Type of Service. Meter Number. The identification number of each of your C W L P meters is listed here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Meter Number. Rate. Your rate classification for each type of service you receive from C W L P is listed here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Rate Classification. Meter Read. The date each meter was read appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Read Date. Days. The number of days in this billing cycle appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Days. Bill Code. Codes indicating how each of your meter readings was taken appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Bill Code. Meter Read. Your previous and current meter readings appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Meter Read. Meter Multiplier. Your meter multiplier appears here on the bottom portion of page 1 of the bill. Clicking here will take you to an explanation of Meter Multiplier. Usage. Your electric and water usage for the month appears here on the bottom portion of page 1 of the bill. Clicking here will take you to an explanation of Usage. Current Billing. The Current Billing column runs the length of the far right side of the bottom portion of your bill. Itemized charges and credits to your account for the month are listed in this column. Clicking here will take you to a detailed explanation of Current Billing. Payment. Payments made during the current billing cycle appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Payment. Billing. The amount you were billed on your previous month's bill appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanataion of Billing. Rebate. Rebates applied to your account during this billing period appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Rebate. Net Balance Forward. Your Net Balance Forward from your previous bill appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Net Balance Forward. Electric Monthly Customer Charge. Your Electric Monthly Customer Charge appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Electric Monthly Customer Charge. Summer or Winter Kilowatt-Hour Energy. The total cost per kilowatt-hour of electricity used appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Summer or Winter K W H Energy. Fuel Adjustment. The cost your your Fuel Adjustment appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Fuel Adjustment. Senior Citizen Discount. If you apply and qualify for the Senior Citizen Discount, your monthly credit will appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of the Senior Citizen Discount. State Utility Tax. The tax you must pay for your electric usage appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanataion of State Utility Tax. Electric Charges. Your total electric charges for the month appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Electric Charges. Water Monthly Customer Charge. Your Water Monthly Customer Charge appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Water Monthly Customer Charge. Water Consumption Charges. The total cost of water used appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Water Consumption Charges. Water Charges. Your total water charges for the month appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Water Charges. Security Lighting. If you contract with CWLP for security lighting, the cost for each light appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Security Lights. Security Light Charges. The total cost of your security lighting appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Security Light Charges. Project Relief Contribution. If you contribute to Project Relief via your monthly bill, your contribution amount appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Project Relief Contribution. Total Contribution. Your total contribution to CWLP-sponsored customer assistance programs appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Total Other. Current CWLP Charges. The total amount of your CWLP charges for this billing period appear here on the bottom portion of page 1 of the bill. Clicking here will take you to a more detailed explanation of Current CWLP Charges. Please Pay This Amount. The amount you are expected to pay this month appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Please Pay This Amount. Due Date. The date your payment is due appears here on the bottom portion of the bill. Clicking here will take you to a more detailed explanation of Due Date. Next Scheduled Read Date. The next date your meter will be read appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Next Scheduled Read Date. Average Daily Use (K W H). Your average daily electric use appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Average Daily Use K W H. Average Daily Electric Cost. Your average daily electric cost appears here on the bottom portion of the bill. Clicking here will take you to a detailed explanation of Average Daily Electric Cost. Billing Date. The date this bill was issued appears here in the bottom portion of your bill. Clicking here will take you to a detailed explanation of Billing Date. Contributions Year-To-Date. Your total to-date calendar-year contributions to each voluntary charitable program listed on pages 1 and 2 appear here on the bottom portion of page 1 of the bill. Clicking here takes you to a detailed explanation of Contributions Year-To-Date. Payment Plan Status. If you are on the Level Payment Plan or another C W L Ps special payment plan, the status of that plan appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Payment Plan Status. Current Charge. If you are on the Level Payment Plan, the amount you must pay each month appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Current Charge. Payment to-Date. If you are on the Level Payment Plan, the total you have paid since your last anniversary date appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of Payment to-Date. A R Balance. If you are on the Level Payment Plan, your account balance accumulated since your last anniversary date appears here on the bottom portion of page 1 of the bill. Clicking here will take you to a detailed explanation of A R Balance. Regular or Pro-Rated Bill. This tells you whether your current bill is classified as a regular or pro-rated bill. Clicking here will take you to a detailed discussion of Regular and Pro-Rated Bills.


Page 2
Residential bill page 2 Fees Billed by CWLP for Others. Fees on page 2 are collected by CWLP for other City or local governmental agencies. Clicking here will take you to a detailed discussion of these fees. Sewer Fund Monthly Customer Charge. If you are connected to the Springfield sewer system, your Sewer Fund Monthly Customer Charge appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Sewer Consumption Charges. If you are connected to the Springfield sewer system, your sewer consumption costs appear here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of Sewer Consumption Charges. Sewer Charges. If you are connected to the Springfield sewer system, your total sewer-related charges appear here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of Sewer Charges. Sanitary District Monthly Customer Charge. If you are connected to the Springfield Metro Sanitary District, your Sanitary District Monthly Customer Charge appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Sanitary District Consumption Charges. If you are connected to the Springfield Metro Sanitary District, your Sanitary District consumption charges appear here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Sanitary Charges. If you are connected to the Springfield Metro Sanitary District, your total Sanitary District charges appear here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of Sanitary Charges. Waste and Recycling Fee. The fee charged by the City of Springfield Public Works Department for certain special residential waste and recycling programs appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this fee. Round Up Donation. If you voluntarily donate each month to the City of Springfield's Round Up to End Homelessness Program, the amount of your donation for the month appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Total Assistance Contribution. Your total contribution for the month to non-CWLP-sponsored charitable programs appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Current Charges Billed for Others. The total sum of all charges billed by CWLP for other City departments or governmental agencies appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Current CWLP Charges. The total of CWLP charges billed during the current billing period, as calculated on page 1, appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Total Current Charges. The total sum of all CWLP and non-CWLP charges incurred during this billing period appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of this charge. Net Balance Forward. The Net Balance Forward calculated on page 1 appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of Net Balance Forward. Total Balance Owing. The sum of your Total Curent Charges plus or minus your Net Balance Forward appears here on the bottom portion of page 2 of the bill. Clicking here will take you to a detailed explanation of Total Balance Owing.

TOP PORTION OF BILL (Page 1)
This is the portion of the bill you should return to CWLP with your payment
Billing Date This is the date on which CWLP issued this bill.

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Account Number This is the 17-digit hyphenated number that identifies the specific account covered by this bill. Your full account number consists of an 8-digit customer number (located before the hyphen) that identifies the person whose name appears on the account, followed by a 9-digit address number (located after the hyphen) that identifies this particular Service Address. If you have multiple accounts with CWLP, your customer number will be the same on all of your accounts.

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Amount Due This is the amount you need to pay by the Due Date listed on the bill.

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Amount Enclosed Write the amount you are paying in this box before returning your payment.

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Due Date This is the date by which your payment should be received by CWLP. Payments received by CWLP after this date will be considered late and will be subject to a penalty charge of 1% per month, with a minimum penalty of 50¢.

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Billing Address This is the address to which the account holder has indicated the bill for this account should be mailed.

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Service Address This is the address that received the CWLP service being charged on this bill.

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BOTTOM PORTION OF BILL (Page 1)
Retain this portion of the bill for your records
Account Number This is the 17-digit hyphenated number that identifies the specific account covered by this bill. Your full account number consists of an 8-digit customer number (located before the hyphen) that identifies the person whose name appears on the account, followed by a 9-digit address number (located after the hyphen) that identifies this particular Service Address. If you have multiple accounts with CWLP, your customer number will be the same on all of your accounts.

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Service Address This is the address that received the CWLP service being charged on this bill.

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Last Payment Amount This is the amount of your last payment received and credited to your account prior to this bill's Billing Date.

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Last Payment Received On This is the date on which your last payment was received by CWLP.

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Type of Service This column lists all the types of CWLP service (e.g., electric, water, security lighting) for which are you are being charged on this bill.

If you are an electric customer, information relating to your energy consumption during the month appears in the "Electric" line of your bill.

If you are a water customer, information relating to your water consumption during the month appears in the "Water" line of your bill. The listing for your water service will also indicate the diameter size of your water line coming in to your water meter (which, in the case of this sample bill, is 5/8 inch). This "meter size" will affect the amount of your Water Monthly Customer Charge and your Sewer Fund Monthly Customer Charge.

If you have any other type of service from CWLP, such as security lighting, information relating to that service will appear in an appropriately labeled line of your bill.

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Meter Number Each electric and water meter installed on your property is identified by a number. The ID number of each of your meters is listed in this column.

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Rate (Classification) The numbers in this column indicate your rate classification for each type of service you receive from CWLP. Your rate classification determines the rate (dollar amount) you will pay for each kWh of electricity and each unit of water you use.

Rate classification is based on a number of considerations, including whether you are a residential or commercial (business) electric customer, whether you are an "Inside the City" or "Outside the City" water customer, and whether or not your residence uses electricity as its primary heat source. More information about electric and water rates can be found elsewhere on this website.

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Read Date This tells you when each of your meters was read for this billing period.

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Days This tells you how many days are covered in this billing period (i.e., the number of days between the most recent meter reading and the previous one).

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Bill Code The letters in this column indicate how your electric and water consumption for the month was determined:
A Actual Read taken by a meter reader
C Card Read by the customer, who submitted the reading to CWLP
E Estimated Read by computer, based, in part, on historical consumption
P Phoned-In Read by the customer
M Manually Estimated Read by the Customer Service Office
More information about meter reading can be found elsewhere on this website.

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Meter Read This tells you the reading taken from (or estimated for) your electric and water meters both this month (Current) and last month (Previous). By subtracting the Previous reading from the Current reading, we can determine your exact kWh of electricity and units of water usage during this billing period.

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Meter Multiplier Residential accounts are not assigned a meter multiplier, so the number(s) in this column should always be "1.00."

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Usage By subtracting your Current from your Previous Meter Read, we can determine exactly how many kilowatt-hours of electricity or units of water you used during this billing period.

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Current Billing The dollar amounts listed in this column on both pages of your bill reflect the charges and credits applied to your bill for this billing period, from which your Net Balance Forward, Current CWLP Charges, Current Charges Billed for Others, and Total Balance Owing will be calculated.

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Payment If you made a payment on a previous month's bill that was received by CWLP prior to the current bill being issued, that payment will be reflected here as a credit and will be subtracted from your previous Billing amount.

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Billing This is your balance forward from the previous month. It will show as either a debit, credit, or $0.

(1) If payment for your previous month's bill was not received in time to be credited to your account prior to this bill's Billing Date, or if you made only a partial payment on your previous month's bill, the amount of the balance remaining on that bill will be reflected here. This balance does not include charges incurred or Rebates earned during the period covered by the current bill.

(2) If you are on our Level Payment Plan and your monthly level pay amounts are lower than your actual customer and consumption charges during any given month, the accumulated unpaid balance on your account will be reflected here. This balance will be added into your Total Balance Owing, but you do not have to pay the balance off during this billing cycle if your Total Balance Owing exceeds what you are required to pay under your Level Payment Plan agreement. Any balances remaining on your account on your anniversary date will be reconciled at that time. More information about the Level Payment Plan program can be found elsewhere on this website.

(3) If you previously overpaid your bill, or if you previously received a bill Rebate you haven't completely used up, that overpayment or remaining credit will be shown here as a credit (CR).

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Rebate If you applied for and received a qualifying rebate—such as a Heat Pump Rebate—the amount of that rebate will appear as a credit (CR) on your bill for the month when it is applied to your account. Any balance carried over from a previous month's bill will be reduced by the size of your rebate in the calculation of your Net Balance Forward.

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Net Balance Forward This is the total of all amounts covered under the "Previous Transactions" section of your bill. It's calculated by subtracting any payments received during this billing period from your last month's billing amount and then subtracting the amount of any rebates received during this billing period from that difference.

If the Net Balance Forward is a positive amount, it will be added to the total of all other charges contained on the bill when the Total Balance Owing is calculated on page 2. However, in the case of this sample bill, the Net Balance Forward is a negative amount (a credit, as denoted by the "CR"), so it will be subtracted from all other charges contained on this bill when the Total Balance Owing is calculated.

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Electric Monthly Customer Charge All CWLP electric customers pay a monthly customer charge that reimburses the utility for administrative expenses—including meter reading and billing services—not covered by kWh Energy or Fuel Adjustment charges. The amount of your monthly customer charge depends on your Rate Classification.

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Summer (or Winter)
KWh Energy
Energy, which is measured in kilowatt-hours (kWh), refers to the cumulative amount of electricity used during a given period of time. In other words, how many kilowatts did you use over the total number of hours in the billing period?

You are billed at a specific rate (dollar amount) per kWh of usage. Your rate depends on your Rate Classification and the time of year. Summer rates are higher than winter rates because there is typically greater demand for CWLP electricity in the hot summer months. More information about CWLP's residential electric rates can be found elsewhere on this website.

To determine your total energy cost for the month, we multiply your rate per kWh by the number of kilowatt-hours you used during the billing period.

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Fuel Adjustment Like many other electric utilities, CWLP applies a Fuel Adjustment Charge (FAC) to customer electric bills. The fuel adjustment provides the utility with a means of charging customers for the true cost of providing service—based on the ever-changing cost of coal, fuel oil, natural gas, fuel transportation and handling, and the operation of the Dallman scrubbers—without having to continuously change the utility's basic rate schedules. Depending on the actual monthly costs of fuel incurred by the electric system, the effect of the fuel adjustment can be an increase or or a decrease in your overall energy cost for the month.

On your bill, the FAC-per-kWh in effect for the current billing period is multiplied by the total number of kWh consumed during the same period to determine how much your FAC cost for the month will be.

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Senior Citizen Discount If your income qualifies you for CWLP's Senior Citizen Discount, you can receive 10% off your Energy cost. This discount is applied to your bill as a credit (indicated by the "CR" following the dollar amount).

In order to receive the income-qualified Senior Citizen Discount, you must apply for it. Proof of continuing eligibility will be required each year. More information about CWLP's income-qualified Senior Citizen Discount can be found elsewhere on this website.

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State Utility Tax Your electric bill is subject to the State Utility Tax, which is collected by CWLP and passed on to the State of Illinois. The State Utility Tax is 5% of your total electric cost or $0.0032 per kilowatt-hour, whichever results in a lower tax amount. Monthly customer charges are not included in any state tax calculations made at the 5% rate.

In this sample bill, the Usage is 1023 kWh. Multiplied by $0.0032, that results in a State Utility Tax of $3.27.

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Electric Charges This is the sum total of all electricity-related charges on this bill, including the Energy Charge, the Fuel Adjustment Charge, the Monthly Customer Charge, the Senior Citizen Discount (if applicable), and the State Utility Tax.

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Water Monthly Customer Charge All CWLP water customers pay a monthly customer charge that reimburses the utility for administrative expenses—including meter reading and billing services—not covered by Water Consumption Charges. The amount of your monthly customer charge depends on the size of your water meter. In the case of this sample bill, the water meter is 5/8 inch, resulting in a monthly charge of $6.60.

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Water Consumption Charges You will be charged a certain rate (dollar amount) per unit of water depending on your Rate Classification and your total water Usage during the billing period. The first five units of water used are billed at the lowest rate, the next five units are billed at a higher rate, and all usage over 10 units is billed at the highest rate.

More information about water rates can be found elsewhere on this website.

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Water Charges This is the sum of all water-related charges on this bill.

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Current Bill This is the sum total of all preceding charges/credits applied to this month's bill.

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Security Lights If you have a Security Light account with CWLP, the monthly charge for this service will appear here on your bill. The amount you will be charged per light depends on the size (lumens/wattage) and type of the light.

More information about CWLP Security Lighting can be found elsewhere on this website.

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Security Light Charges This is the total monthly cost of your Security Light account and is calculated by multiplying your per-light charge by the number of security lights you have.

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Project Relief Contribution If you contribute to CWLP's Project RELIEF bill assistance program for in-need customers by authorizing CWLP to add a set amount to your bill each month, the amount of your contribution will be listed here.

More information about Project RELIEF can be found elsewhere on this website.

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Total Contributions This is the sum total of all donations to CWLP-sponsored charitable programs—including Project RELIEF Contributions—that you have instructed CWLP to add to your monthly bill.

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Current CWLP Charges This is the sum total of all CWLP-related charges—Electric Charges, Water Charges, Security Light Charges (if applicable), and Total Contribution (if applicable)—applied to your bill for the month. This amount does not include the Net Balance Forward.

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Please Pay This Amount If you are not on CWLP's Level Payment Plan, the amount in this box will be equal to your bill's Total Balance Owing, which is calculated on page 2. If you are on the Level Payment Plan, the amount in this box will be the amount you are scheduled to pay each month under the terms of your Level Payment Plan agreement.

More information about CWLP's Level Payment Plan can be found elsewhere on this website.

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Due Date This is the date by which your payment should be received by CWLP. Payments received after this date will be considered late and will be subject to a penalty charge of 1% per month, with a minimum penalty of 50¢.

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Next Scheduled Read Date This is the date on which your meter is scheduled to be read next.

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Average Daily Usage (kWh) Divide your total electric kWh Usage for the billing period by the number of Days in the period to determine the average number of kWh you use each day. This can be helpful in comparing your usage from month to month or from one month to the same month in a previous year.

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Average Daily Electric Cost Divide your Electric Charges for the billing period by the number of Days in the period to determine the average amount you pay for electricity each day. This can be helpful in comparing your energy costs from month to month or from one month to the same month in a previous year.

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Billing Date This is the date on which CWLP issued this bill.

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Contributions YTD Status If you use your bill to make Project RELIEF Contributions or Round Up To End Homelessness Donations, the total of your calendar year donations for each program will be listed here.

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Payment Plan CWLP has several different types of payment plans, including the Level Payment Plan, the Level Pay Automatic Debit Plan, and the Variable Pay Automatic Debit Plan. If you are on one of these payment plans, information about that plan, your payment amount and due date, and your account status will appear here.

If you are on the Level Payment Plan or Level Pay Automatic Debit Plan, the status of your plan, as of your Last Payment Amount, will be detailed in a table that describes your:

Current Charges The total of all charges incurred minus any credits earned during the billing period (Total Balance Owing).
Payments to Date The total amount paid into your account via your monthly bill payments or any Rebates (bill credits) you have received since your last Level Payment Plan review.
A/R Balance The unpaid balance (or credit) in your account as of the Last Payment Amount. If your monthly payments have totaled less than your total charges since your last Level Payment Plan review, this part of the table will show a remaining balance. If your payments have totaled more than your actual charges, this part of the table will show a credit (designated by a "CR").

Each year, your account will be reviewed and reconciled. If a balance or credit remains, your Level Pay amount for the upcoming year will be adjusted accordingly.

More information about CWLP's Level Payment Plan and Automatic Debit (Automatic Withdrawal) Bill Payment Plan can be found elsewhere on this website.

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Regular (or Prorated) Bill If there are no fewer than 20 and no more than 45 Days in this billing cycle, your bill is considered a "Regular" bill and you will be charged for a full month's Electric Monthly Customer Charge, Water Monthly Customer Charge, Security Light Charge, Sewer Fund Monthly Customer Charge, and Sanitary District Monthly Customer Charge.

If there are fewer than 20 or more than 45 days in this billing cycle, your bill is considered a "Prorated" bill and your monthly customer charges and Security Light Charge, as well as the number of units applicable to each water usage and sewer usage block, will be reduced or increased accordingly.

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BOTTOM PORTION OF BILL (Page 2)
Fees Billed for Others by CWLP In addition to charges for CWLP-related services, CWLP includes fees charged by certain other City Departments and other local governmental agencies on its bills as a service to those departments and agencies. CWLP passes these collected fees along to the appropriate department/agency.

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Sewer Fund
Monthly Customer
Charge
CWLP water customers who are classified as "Inside the City" (Rate 10) customers pay a monthly sewer fund customer charge to the Springfield Department of Public Works. This charge is collected by CWLP and passed on to Public Works.

The size of your Sewer Fund Monthly Customer Charge depends on the size of your CWLP water meter (as measured by the diameter of the water line coming in to the meter). On this sample bill, the meter size is 5/8 inch.

More information about sewer/sanitary customer charges and rates can be found elsewhere on this website.

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Sewer Fund
Consumption Charges
CWLP water customers who are classified as "Inside the City" (Rate 10) customers are charged a sewer consumption fee by the Springfield Department of Public Works for all water use that is anticipated to end up in the Springfield sewer system. (Unless your property is equipped with a sewer revenue meter, 100% of your water consumption is considered to end up in the sewer system.) CWLP collects these fees and passes them on to Public Works. Sewer rates and customer charges are set by the Springfield City Council on recommendations made by the Director of Public Works.

Your Sewer Fund rate is based on your water Rate Classification and your total water Usage during the billing period. The first three units of water subject to the Sewer Fund Consumption Charge are charged at a lower rate than subsequent units.

More information about sewer/sanitary customer charges and rates can be found elsewhere on this website.

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Sewer Charges This is the sum of the Sewer Fund Monthly Customer Charge and the Sewer Fund Consumption Charges for the month.

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Sanitary District
Monthly Customer
Charge
All CWLP water customers not on a septic system pay a monthly customer charge to the Springfield Metro Sanitary District for sewage treatment services provided by the District. CWLP collects and passes on all monies collected under the Sanitary District section of the bill to the Sanitary District. Sanitary District consumption rates and customer charges are set by the District. For more information about how Sanitary District rates and customer charges are set, contact the Springfield Metro Sanitary District by phone at (217) 528-0491 or by email.

The size of your Sanitary District Monthly Customer Charge depends on whether or not you are classified as an "Inside the City" (Rate 10) or "Outside-the-City" (Rate 11 or 12) CWLP water customer.

More information about sewer/sanitary rates can be found elsewhere on this website.

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Sanitary District
Consumption Charges
CWLP water customers not on a septic system are charged a sanitary/sewage fee by the Springfield Metro Sanitary District for all water use that is anticipated to end up in the Sanitary District's sewage treatment system. (Unless your property is equipped with a sewer revenue meter, 100% of your water consumption is considered to end up in the sewage treatment system.) CWLP collects these fees and passes them on to the Sanitary District, which is responsible for setting all of its consumption and customer charges. For more information about how Sanitary District rates and customer charges are set, contact the Springfield Metro Sanitary District at (217) 528-0491 or by email.

The Sanitary District rate is based on the CWLP water Rate Classification and the total water Usage during the billing period.

More information about sewer/sanitary customer charges and rates can be found elsewhere on this website.

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Sanitary Charges This is the total of the Sanitary District Monthly Customer Charge and the Sanitary District Consumption Charges for the month.

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Waste and Recycling Fee This fee is charged by the Springfield Office of Public Works to fund special waste and recycling programs—including free fall and spring yard waste pick-ups, annual household hazardous waste collections, and curbside recycling bins. The fee applies to all single-family, duplex and triplex residences in Springfield.

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Round Up Donation If you contribute to the City of Springfield's Round Up To End Homelessness program by authorizing CWLP to round up your monthly bills to the nearest dollar or to add a set amount to your bill each month, the amount of your contribution will be shown here.

More information about the Round Up To End Homelessness program can be found elsewhere on this website.

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Total Assistance
Contribution
This is the sum total of all voluntary contributions made during the month to non-CWLP-sponsored charitable programs—including Round Up Donations—you have instructed CWLP to add to your bill each month.

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Current Charges Billed for Others This is the sum total of all charges billed by CWLP for other City Departments and local government agencies during this billing period.

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Current CWLP Charges This is the Current CWLP Charges, which has been brought over from page 1 of the bill.

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Total Current Charges This is the sum of Current Charges Billed for Others and Current CWLP Charges.

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Net Balance Forward This is the total of all Previous Transactions—including the amount you were billed and paid for during the previous billing period and any rebates credited to your account during this period. This amount is carried to page 2 from the Net Balance Forward line on page 1 of the bill and is added to or subtracted from the Total Current Charges, depending on whether the Net Balance Forward is a credit or debit.

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Total Balance Owing This is the total of all charges (Total Current Charges plus or minus Net Balance Forward) incurred on this month's bill. If you are not on CWLP's Level Payment Plan, this is the amount you are expected to pay. If you are on the Level Payment Plan, you should pay the amount agreed to under the terms of your plan and shown under Please Pay This Amount on the bottom of page 1 of the bill.

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