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FREQUENTLY CONTACTED OFFICES

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Key Personnnel Contact Info
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Street Light Outage
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Selecting an underlined office or topic below will link you directly to the page in this website that will provide you with information about that office or topic.

The area code for all telephone and fax numbers is 217.

Telephone and fax numbers listed in the table below
are provided for use in matters related to

CWLP programs and services.
For information related to other City of Springfield departments,
please call the Municipal Center West switchboard at

(217) 789-2000.

Office Address Phone # Fax # email
Customer Service
Office
Room 101
Municipal Center West
300 S. 7th Street
(7th  and Monroe)
Springfield, IL 62757
789-2030 789-2026

cwlp.customer@cwlp.com

Electric Dispatch/
Outage & Service
Problems
Electric Engineering Office
1008 Miller Street
Springfield, IL 62702
789-2121 789-2082

publicinformation@cwlp.com

Water Distribution/
Outage & Service
Problems
Water Engineering Office
11th and Mason Streets
Springfield, IL 62702
789-2323  

publicinformation@cwlp.com

CWLP General Office 4th Floor
Municipal Center East
800 E. Monroe Street
Springfield, IL 62757
789-2116 789-2136

publicinformation@cwlp.com

Water Purification Plant 3100 Stevenson Drive
Springfield, IL 62703
757-8630 757-8625

publicinformation@cwlp.com

Energy Services Office/
CWLP Energy Experts
1008 E. Miller Street
Springfield, IL 62702
789-2070 789-2210 nrgxprts@cwlp.com
CWLP Public
Information Office
4th Floor
Municipal Center East
800 E. Monroe
Springfield, IL 62757
789-2116
ext. 2629
789-2136

publicinformation@cwlp.com

Utility Security Office 3100 Stevenson Drive
Springfield, IL 62703
757-8600 757-8605

publicinformation@cwlp.com

Lake Recreation Property Management
    Center
200 E. Lake Shore Drive
Springfield, IL 62712
757-8660
ext. 1011
757-8650

publicinformation@cwlp.com

Lake Real Estate Property Management
    Center
200 E. Lake Shore Drive
Springfield, IL 62712
757-8660
ext. 1026
757-8650

publicinformation@cwlp.com

Liability Insurance
Claims Office
CWLP Security Office
3100 Stevenson Drive
Springfield, IL 62703
757-8600
ext. 1201
 

publicinformation@cwlp.com

Links to other CWLP contact information and related topics can be found in the left-hand column of this page.

 

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